Verification basics

1red Casino KYC: Your Withdrawal Is Waiting

Before your first payout leaves, identity checks may already start at registration and finish within 26 hours to protect the licence and your money.

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Regulated under licence 46554-3020-R-120164 by the UK Gambling Commission since 2017.

When the check starts

Who signs off on your file?

At a glance, this block settles who runs the check, how long it takes and where to write.

Checks carried out by

1red Casino Ltd

Licence held

UK Gambling Commission, 46554-3020-R-120164

Typical wait

26 hours

Needed at the latest

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Four simple steps

Get Your Papers Right First

The moment the upload screen opens, these four moves keep your file out of a second look.

Photo flat on the table?

At the upload screen, photograph your Proof of identity on a plain surface, with all four corners, the photo and the text sharp and free of glare.

Your name, same spelling

By the time you send Proof of address, the page must show your name and full home address exactly as you registered them, with a clear issue date.

Screenshot Beats a Photo

Once the deposit lands, keep a screenshot of the payment method confirmation showing your name and the last digits of the card or wallet, nothing more.

The 26-hour window

From the minute the file is complete, expect an answer within 26 hours; a source of funds question, if it comes, is routine AML work.

Paper guide

Sent Once, Never Chased

Before you reach for the camera, know what each copy must show and why the casino asks.

Proof of identity

Confirms: Who you are; Copy must show: Photo page, face and number legible

Proof of address

Confirms: Where you live; Copy must show: Name, home address, clear issue date

Payment method confirmation

Confirms: The account is yours; Copy must show: Your name and last card digits

Proof of identity

Confirms: The face matches the ID; Copy must show: Full face with the ID beside it

Same Paper, Second Time Through

Expiry Date Problem. A card that has already reached its expiry date is refused by the review team on sight, because a lapsed document proves nothing about who you are today. Request a renewal and send the new copy Send the back page as well as the front

A File That Matches Your Record. Reviewers match every field against your account record, and one different middle name or a short street form stops the whole check until it is settled. Update the account details first, then resend Widen the frame to show the full page

Cropped Corners Again. Shadow across a licence, a finger over a date or a cropped edge leaves the reviewer guessing, and guessing means the file returns to you unapproved. Lay the paper flat in daylight and shoot again Keep all four corners inside the frame

Routine Duty, Not a Doubt

At the moment a source-of-funds request arrives, it rests on one licence: 1red Casino Ltd holds 46554-3020-R-120164 from the UK Gambling Commission, and that regulator requires us to know where a player's funds originate. The request is routine anti-money-laundering work, not an accusation aimed at you.

At the review point, any of these papers may be requested, depending on how you paid.

Photo page of your passport
Photo page of your driving licence
Utility bill showing your address
Payment method confirmation
Selfie holding the ID

When Does the Check Arrive?

When Your Limit Goes Up. Raising a deposit limit changes your pattern of play, so the team verifies identity and may ask for payment method confirmation before the new level is set.

Details That Drift Apart. A new surname, a moved address or a second card in the account all pull a reviewer in, because the record and the paperwork must tell one story.

The First Payout Hold. Identity, address and payment confirmation are settled at the latest before any payout leaves, and often far earlier in the account's life.

What You Get Answered

Straight Talk Before the Check

Read this while your file sits with the team and the withdrawal counter stays closed.

Why does 1red Casino need to know where my money comes from?+

At the point the licence calls for it, the team asks about the origin of the funds on your account. This is an AML duty that falls on every United Kingdom-licensed operator, not a suspicion aimed at you. Answer plainly and the review moves on.

Which regulator licenses this casino in the UK, and under what number?+

The UK Gambling Commission regulates the site. Its licence number is 46554-3020-R-120164, held by 1red Casino Ltd, Company No. 63822342 (United Kingdom), Church Lane, Birmingham. You can check both on the regulator's own register before you play.

My document got refused, so what happens next?+

Once a document is turned down, a note explains which detail failed and the upload can be resubmitted with that fixed. Usually it is a glare, a cut edge or a mismatched spelling. Send the corrected copy to [email protected] if the uploader will not take it.

Are my documents safe once I upload them?+

Yes. Files travel over 128-bit SSL encryption and are held for the check alone, not shared for marketing. Only the team handling your file opens them, and the privacy address [email protected] answers any question about that handling.

How long does a verification check take here?+

Roughly 26 hours is the turnaround the team works to, counted while your file sits in the queue. Clear photos of the three required documents tend to land near the shorter end. Anything blurred or cropped restarts the clock.

Can I send my documents from my phone rather than a scanner?+

Yes, a phone is fine. Shoot in good light on a flat, plain surface, keep all four corners inside the frame and check the text is readable before sending. Camera shots beat scans when the light is even.

When is the identity check needed, and can it come before I withdraw?+

The licence requires it at the latest before your first withdrawal, and the casino may ask sooner, at registration or at the first deposit. So the request can arrive long before any cash-out. Have the papers ready rather than waiting for the prompt.